- Prices and orders
- Payment and invoicing
- Return policy
- Limited Warranty
- Proprietary rights
- Limitation of Liability
- Country Restrictions
1.- Prices and ordersAll prices are displayed in US dollars unless otherwise stated.
Displayed prices apply only on prepaid orders.
Prices do not include shipping, unless otherwise indicated. Logicbus reserves the right to renegotiate price & delivery in the event that there are significant changes to quantity. Prices are set forth in the quotation issued to Customer (“Quote”). All Quotes expire fifteen (15) days from date of issuance, unless otherwise stated in the Quote. All orders are subject to acceptance at the sole discretion of Logicbus. Logicbus reserves the right to cancel any order if any information provided by the Customer is inaccurate.
2.- Payment and invoicingPayment is due at the time the order is placed.
Buyers may pay for their items using payment methods such as the following, the availability of which may vary:
- Certain credit or debit cards (VISA, MasterCard, American Express),
3.- DeliveryDelivery time begins after receipt of order confirmation. Shipping fees will be calculated after the PO is received. Customer:
- May provide a FedEx/UPS account number, otherwise shipping charges will be prepaid and added to invoice.
- Must provide specific shipping instructions; otherwise Logicbus will prepay and add UPS ground shipping (will be added to invoice).
- Is responsible for all shipping and handling, including fees, customs, formalities and clearance.
4.-Return policyParts that are considered custom or modified builds, accessories, cables, services, consumables and software are non-returnable (NR) A Return Merchandise Authorization (RMA) number is required for Customers to return any Products. Customers may return Products within thirty (30) days of the Invoice Date. The following conditions apply:
a) Refunds and replacements:Due to the business model we use, Logicbus will try to keep the returns on a minimal basis unless there is a manufacturing defect. We also abide by our suppliers and manufacturers’ Refund/replacement policy.
b) Paypal service fee:Please note that Paypal does not offer a refund for the service fees they charge when a purchase is made. Therefore, after placing an order, if you change your mind and ask for a refund, we’ll deduct the service fee. For more information, please contact Paypal directly.
c) 12 Hours rule:If something is wrong with your order, you have 12 hours to request a cancellation after your purchase payment. This means that we won’t process your cancellation after 12 hours have passed. If you wish to return the item upon arrival, please check the section “e” of the return policy.
d) Shipping fees:Under any circumstances, we will not cover the return shipping fee unless we find a manufacturing defect based on evidence sent by the customer.
e) Refund after shipment:In the case that you want to return an unused/unopened item after the shipment, for any reason other than a defect; in that case, we will charge a 10% of your item cost as a restocking and administration fee after our technical support team reviews the item.
f) Wrong shipping address:If you happen to enter a wrong shipping address during checkout or there isn’t anyone at the shipping address to receive the delivery, and as a result your parcel returns to us, you will have to pay for an additional shipping fee. After this happens, if you decide to issue a refund, any shipping fee will be deducted. The 10% charge for restocking will also apply.
g) Proof of defect:Before requesting a refund or replacement, the customer must send evidence of the defect or failure to the following email address: [email protected]
h) Validation of billing and shipping address:If your billing address happens to be different from your shipping address, to protect our customers from fraudulent purchases, we have the right to ask you to validate your billing and shipping address before processing your order.
Prices exclude, and Customer is responsible for, any sales, use, service, value added, and like taxes (“Taxes”) arising from the purchase of the Products and Services. If Customer is exempt from any Taxes, it must provide Logicbus with the appropriate tax exemption documentation at the time the order is placed.
6.- Limited Warranty
Logicbus will transfer any warranty provided by the manufacturer directly to the customer. Warranty starts on the shipping date of the product. Customers must obtain a Return Material Authorization number from Logicbus before returning any Products under warranty to Logicbus. Customers will be responsible for sending the devices that apply for warranty to Logicbus warehouse. If a product failure is the result of an accident, abuse, misapplication, or improper use by the customer, warranty won’t apply.
7.- Proprietary rights
Any intellectual property including hardware and software will be in compliance with copyright and intellectual property rights.
*Special/Quantity orders are NCNR (non-refundable/non-cancelable).
9.- Limitation of Liability
The remedies of purchaser set forth herein are exclusive, and the total liability of Logicbus with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall Logicbus be liable for any direct, indirect, punitive, incidental or special consequential damages whatsoever arising out of or connected with the use or misuse of its products in any way.
All our products are for commercial use only. Logicbus will not be liable for any damage caused by the misuse of the distributed items.
Logicbus doesn’t manufacture nor participate in the engineering and design of the products, therefore if an item is purchased:
- The customer agrees that the usage of every product is under the customer's own risk.
- The customer agrees to exclude Logicbus and the manufacturer from any fee, loss, expense, responsibility or additional cost coming from the usage or re-selling of the product.
10.- Country Restrictions
Due to some country restrictions, the availability of certain products displayed on the web page will have to be verified before making a purchase. Logicbus may cancel any order if this lineament is not followed.